Privacy Policy

Your privacy matters. This policy explains how we collect, use, disclose, and protect your personal information when you interact with SKAVIA.

1) Information We Collect

When you visit our site or place an order, we may collect:

• Contact details (name, email address, phone number)
• Shipping and billing address
• Order details and payment confirmation (processed by secure providers)
• Device and browsing data (IP address, pages visited, session duration)

We may also collect data through cookies and similar tracking technologies, as described below.

2) How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Send shipping updates and communications
• Improve website performance and user experience
• Detect and prevent fraud and unauthorized activity
• Send marketing communications if you opted in

3) Cookies & Tracking Technologies

We use cookies and similar tools to enhance your experience and analyse traffic patterns. This may include:

• Essential cookies for site functionality
• Analytics cookies for performance insights
• Optional tracking for marketing, subject to consent

You can manage or opt-out of non-essential cookies via your browser settings.

4) How We Share Your Information

We may share your information with:

• Shipping carriers for delivery fulfilment
• Secure payment processors for order processing
• Legal authorities when required by law

We do not sell your personal data to third-party marketers.

5) Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt-out of marketing communications

To submit a request, please contact us at contact@skaviaofficial.com.

6) Data Retention

We retain your personal data only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

7) Security

We implement industry-standard safeguards to protect your personal data. However, no online system is completely secure. If you suspect a breach, contact us immediately.

8) Contact & Updates

For questions about this policy or your personal data, email us at contact@skaviaofficial.com.

We may update this policy periodically. Changes will be posted here with an updated effective date.